Terms of Use

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the mobile application titled "Sevn" (the "App"), available on Android and, where offered, iOS devices through the Google Play Store, the Apple App Store or any other distribution channel we authorise. The App allows users to stream and watch shows, films and other video content that is wholly or substantially generated using artificial intelligence (the "Services").

"User", "you" and "your" refer to any person who downloads, accesses or uses the App or the Services. "Company", "we", "us" and "our" refer to Eight Network Creations Private Limited, a company incorporated under the laws of India with its registered office at L-148, 5th Main Road, Sector 6, HSR Layout, Bengaluru, Bengaluru Urban — 560102, India. You and the Company are together the "Parties".

These Terms, together with our Privacy Policy, form a binding agreement between you and the Company. These Terms are drawn up in English, and the English version prevails over any translation.

By downloading, accessing or using the App or the Services, you accept these Terms and the policies referenced in them. If you do not agree to any part of them, you must stop using the App. Any use after that point is unauthorised.

2. Eligibility

You must be at least 18 years of age to hold an account. The App is not directed at, and may not be used by, anyone under 18.

By using the Services you confirm that you are competent to contract under the Indian Contract Act, 1872, or the equivalent law of your jurisdiction. Where your local law sets a higher minimum age for services of this kind, that law prevails over this clause.

Content rated "A" is restricted to users aged 18 and above and may require age verification before access. See Section 8.

You confirm that the details you provide to us, including your name, age and contact details, are true and not fraudulent. We may take action available to us under applicable law if you provide false information or withhold correct information.

If you use the Services on behalf of a business or other entity, you confirm that you are authorised to bind that entity to these Terms, and that entity is responsible for all use of the account.

3. Changes to these Terms

We may amend these Terms at any time. We will update the "Last updated" date above, and where the changes are material we will give you notice in the App or by email before they take effect. Your continued use of the Services after the revised Terms take effect constitutes acceptance of them. If you do not agree, you must stop using the Services.

4. Your account

To use most features of the Services you must create an account and provide accurate, current and complete information, including a valid mobile number or email address. You must keep this information up to date.

You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You must not create an account for another person without their permission, impersonate anyone, use a name you are not entitled to use, or use a name that is offensive, obscene or unlawful. If you allow another person to access your account, you accept responsibility for their actions.

If you know or suspect that someone has accessed your account without your consent, notify us immediately at stream@eight.network and change your password.

We may rename, reassign, suspend or cancel an account or username where we reasonably believe it is necessary to protect you, other users or the Company, including in cases of suspected identity theft, payment fraud or breach of these Terms. Where practicable we will give you notice, but we are not obliged to do so or to give reasons.

If you change or give up your mobile number, update your account within 48 hours so that messages intended for you are not delivered to whoever acquires that number.

You may delete your account at any time from your account settings in the App, or by contacting stream@eight.network. Deletion is permanent: your account cannot be reactivated, and you will lose access to your viewing history, downloads, entitlements and any purchases made through the App. Deleting your account does not automatically cancel a subscription billed through an app store, so cancel that separately. Deletion does not entitle you to a refund except as set out in Section 7 or as required by law.

5. AI-generated content

This section is central to how the Services work, and you should read it carefully.

5.1 Nature of the content. All or substantially all of the shows, films, trailers, artwork, voices, dialogue, music and descriptions available on the App are created or substantially altered using artificial intelligence, whether by us, by our content partners, or through third-party tools that we license.

5.2 Nothing depicted is real. The characters, performers, voices, locations, organisations and events shown are synthetic. They are not real, and they are not intended to depict, identify or resemble any actual person living or dead, or any actual place, organisation or event, unless a title expressly and clearly states otherwise. Any such resemblance is coincidental and unintended.

5.3 No factual reliance. The content is provided for entertainment only. It may contain factual errors, historical inaccuracies, invented details and visual or audio artefacts. It is not news, journalism, documentary fact, or professional, medical, legal, financial or safety advice, and you must not rely on it as such.

5.4 Labelling and provenance. We label content on the App as synthetically generated, and where technically feasible we embed or preserve metadata identifying the content as synthetically generated and recording its provenance. You must not remove, obscure, alter, suppress or circumvent any such label, watermark, identifier or metadata, or use any tool or feature to do so. Attempting to do so is a material breach of these Terms.

5.5 Reporting concerns about content. If you believe any content on the App depicts you or any identifiable person without authorisation, misrepresents a real person or event, or is otherwise unlawful, report it immediately through the in-app reporting tool or to stream@eight.network, with enough detail for us to locate the content. We handle such reports under Section 12 and within the timelines in Section 13.

5.6 Your inputs. Where the App lets you submit prompts, selections or other inputs to request or personalise content, Section 11 governs those submissions and our Privacy Policy explains how we process them.

6. Our content and your licence to view it

The content on the App, together with the App itself, its software, design, interfaces, artwork, trademarks, logos and all associated intellectual property, belongs to the Company or to our licensors and is protected by applicable copyright, trademark and other laws.

Subject to these Terms and to your payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to stream and view the content on the App on devices you control, for your own private and non-commercial entertainment only. This licence grants you no ownership of any content.

The content is not for public exhibition or communication to the public, whether or not you charge for it. You must not screen, broadcast, retransmit, perform or make the content available to anyone else.

Downloads. Where a title is available for offline viewing, the download is a temporary, encrypted copy that may be viewed only within the App and only for the period we specify. Not all titles are available for download. You must not copy, extract, decrypt or retain the underlying file.

Availability. The availability of any title, feature or part of the Services is at our discretion and may depend on your geographic location, your device, your subscription tier and our licensing arrangements. Titles may be added or withdrawn at any time without notice. Not all content is available to all users.

Access models. We may offer the Services free of charge with advertising, on a pay-per-view basis, on subscription, or through a combination of these. Some titles may show advertising even on paid tiers, and we will indicate this where applicable.

7. Subscriptions, pricing and payment

7.1 Plans and prices. Current plans, prices and inclusions are shown in the App. We may add, change, withdraw or reprice plans and features at any time. Where we increase the price of a plan you hold, we will notify you in advance by email or in the App, and the change will take effect from your next billing cycle. If you do not accept the change, cancel before it takes effect; continued use after that constitutes acceptance.

7.2 Billing and auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled. Payments are processed by our payment partners or by the app store through which you purchased. Auto-renewal is managed by the payment method or app store you chose, and cancellation must be made through that channel at least 24 hours before the renewal date.

7.3 Free trials. Where a free trial is offered, it is available once per user or payment method unless we state otherwise, converts automatically into a paid subscription at the end of the trial period unless cancelled before then, and may be varied or withdrawn at any time.

7.4 Refunds. Payments are non-refundable except where required by applicable law, where an app store's own refund policy applies, or where we agree otherwise in writing. We do not provide refunds or credits for partial periods, unused content, or titles withdrawn from the catalogue.

7.5 Taxes and charges. Prices are inclusive of applicable taxes unless stated otherwise. Your mobile carrier's data, roaming and messaging charges are your responsibility.

7.6 Failed payments. If a payment fails, we may suspend or downgrade your access until payment succeeds, and may retry the charge as permitted by your payment provider.

8. Maturity ratings, classification and access control

We classify the content we publish and display the applicable rating, together with a description of the reason for it, before playback. Our classifications are:

Where we offer parental controls, a PIN or profile locks, you are responsible for setting them and for keeping any PIN confidential. Access to "A" rated content may require age verification, and you must not provide false age information or share credentials to allow a minor to access restricted content.

You agree to observe the displayed ratings. The Company is not liable for your choice to view content outside the rating applicable to you or to allow a minor in your care to do so.

9. Acceptable use

You must not:

• copy, reproduce, duplicate, republish, sell, rent, sub-license, distribute, publicly perform or otherwise exploit any content from the App;
• record, screen-capture, re-stream, rip or otherwise make copies of any content, or circumvent, disable or interfere with any digital rights management, encryption, geographic restriction, watermark or access control;
• remove, obscure or tamper with any synthetic-content label, provenance metadata, copyright notice or trademark;
• use any content or any part of the App to train, fine-tune or evaluate any machine learning or artificial intelligence model, or to create derivative or synthetic works, without our prior written permission;
• scrape, spider, crawl, index or harvest content, metadata or personal information from the App, or use bots or other automated means to access the Services;
• reverse engineer, decompile, disassemble or attempt to extract the source code of the App, or create modified or derivative versions of it;
• gain or attempt to gain unauthorised access to the Services, our systems, or any other user's account or information;
• upload or transmit any virus, worm, spyware or other code intended to damage, overburden, impair or hijack the App or any connected system;
• use the Services for any commercial or business purpose, or for any unlawful purpose, or in breach of any applicable law; or
• assist or permit any other person to do any of the above.

10. Third-party content, links and advertising

Where the App carries content supplied by a third party, our role in respect of that content is limited to hosting and transmission, and we act as an intermediary under the Information Technology Act, 2000 and the rules made under it. We do not pre-screen third-party content and, to the extent permitted by law, we are not responsible for it.

Some tiers of the Services may display advertising and promotions, and we may place advertising alongside or within content. The manner and extent of advertising may change without notice.

The App may link to third-party websites, stores, services or offers that we do not control. We do not endorse them and accept no responsibility for them. Your use of any third-party service is at your own risk and subject to that third party's own terms.

Third-party brands whose content or marks appear on the App may impose their own terms, and you agree not to use or exploit their names, logos, likenesses or trademarks.

11. Your submissions

Where the App allows it, you may submit ratings, reviews, comments, reports, watchlist names, prompts or other material ("User Submissions").

You are solely responsible for your User Submissions. You confirm that you own or have all necessary rights to them, and that they do not infringe anyone's intellectual property, privacy or publicity rights, contain personal information about another person without consent, or breach any applicable law.

You grant the Company a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, store, reproduce, adapt, display and use your User Submissions for the purpose of operating, moderating, securing and improving the Services. This licence survives deletion of your account to the extent necessary for those purposes and for our legal compliance.

You must not submit material that is unlawful, obscene, sexually explicit, defamatory, hateful, harassing, misleading, infringing, or that depicts or sexualises a minor, promotes violence, terrorism or self-harm, or impersonates any person.

We may review, moderate, refuse, remove, edit or restrict any User Submission at our discretion, using automated systems, human review or both. We are not obliged to monitor User Submissions and, to the extent permitted by law, we are not liable for them. Any views expressed in a User Submission are those of the person who submitted it.

12. Reporting infringement and unlawful content

If you believe content on the App infringes your copyright or other rights, or is otherwise unlawful, send a written notice to stream@eight.network including:

• a statement that you have identified content on the App that infringes your rights or the rights of a person you are authorised to act for;
• a description of the work or right you say has been infringed;
• a description of the content you say is infringing, and where in the App it can be found;
• your full name, telephone number and a valid email address;
• a statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law; and
• a statement that the information in your notice is accurate and that you are authorised to act on behalf of the rights holder.

We will process notices in accordance with the Copyright Act, 1957, the Information Technology Act, 2000 and the rules made under them. You acknowledge that we may forward your notice and related communications to the person who submitted the material complained of.

We may block access to or terminate the account of any user who infringes, or is repeatedly alleged to infringe, the rights of others.

13. Grievance redressal

Customer support. For questions about your account, billing or the App, contact stream@eight.network.

Grievance Officer. For complaints about content, or about our compliance with applicable law:

Name: [NAME]
Email: stream@eight.network
Address: L-148, 5th Main Road, Sector 6, HSR Layout, Bengaluru, Bengaluru Urban — 560102, India

We will acknowledge your complaint within 24 hours of receipt and aim to resolve it within 15 days, or sooner where applicable law prescribes a shorter period. Complaints concerning unlawful synthetically generated content, content that impersonates or misrepresents a real person, or content that is sexually explicit or depicts a minor will be handled on an expedited basis and within the timelines required by law.

Escalation. If you are not satisfied with our resolution, you may escalate your complaint to the oversight mechanism established by the Ministry of Information and Broadcasting, Government of India.

When you raise a grievance, please provide your name, email address, the title and time code of the content concerned, the language, the nature of the complaint, screenshots where relevant, and your account identifier.

14. Suspension and termination

You may stop using the Services and delete your account at any time.

We may suspend, restrict or terminate your account or access to the Services, with or without notice, if you breach these Terms or any policy referenced in them, if we are required to do so by law or a competent authority, if we reasonably suspect fraud, payment abuse, piracy or unauthorised access, or if your account has been inactive for a prolonged period.

If we terminate your account for breach, we may refuse to allow you to register again. On termination for any reason, your licence under Section 6 ends immediately, you must stop using and delete any downloaded content, and we may delete data associated with your account except where we are required or permitted to retain it. We are not obliged to refund any amount paid on termination for breach.

We may also add, change, suspend or discontinue any feature or the whole of the Services at any time. We will give reasonable notice where practicable, but cannot guarantee it in all circumstances.

Sections 6, 12, 14, 15, 16, 17 and 22 survive termination.

15. Disclaimers

THE APP, THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR PLACE, THAT DEFECTS WILL BE CORRECTED, THAT THE APP OR ANY CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY AI-GENERATED CONTENT. YOU ACKNOWLEDGE THAT YOU MAY ENCOUNTER CONTENT THAT IS INACCURATE, UNEXPECTED, OBJECTIONABLE OR UNSUITED TO YOUR PURPOSE, AND THAT YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

16. Limitation of liability

Nothing in these Terms limits or excludes our liability for anything that cannot lawfully be limited or excluded, including liability for death or personal injury caused by our negligence or for fraud.

Subject to the above, we will not be liable to you for any loss of profit, loss of goodwill, loss of opportunity, loss of data, business interruption, or any indirect or consequential loss, however arising.

Subject to the above, we will not be liable for loss or damage arising from: your inability to access or use the App or any content; changes to, or suspension or withdrawal of, the Services or any title; errors, omissions, defects or inaccuracies in the App or in any content, including AI-generated content; your reliance on any content; action taken by a rights holder or authority in relation to your use of the App; any misconduct by other users or third parties; loss or damage to your hardware, software or data; your failure to provide accurate account information; or your failure to keep your credentials secure.

Subject to the above, our total aggregate liability to you in connection with these Terms and the Services is limited to the greater of the amount you paid us in the three months preceding the claim, or INR 5,000.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, civil unrest, epidemic, strike, flood, fire, satellite or network failure, failure of any public utility, or failure of any third-party service provider.

The App is provided for private, domestic use. You agree not to use it for commercial purposes, and we have no liability to you for any commercial loss.

17. Indemnity

You agree to indemnify and hold harmless the Company, its affiliates and their respective directors, officers, employees, agents and licensors from and against all claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising from or in connection with: your User Submissions; your breach of these Terms or any policy referenced in them; your infringement of any intellectual property, privacy or publicity right; your removal or circumvention of any content label, watermark or access control; your violation of any applicable law; or any use of the Services through your account, whether by you or by anyone you permit.

We may assume the exclusive defence and control of any matter subject to indemnification by you, in which case you will cooperate with us.

18. Retention of records

We may retain your account information and registration records for not less than 180 days from the date of cancellation or withdrawal of your registration, and from the date we remove or disable access to any unlawful content, in order to comply with our obligations under applicable law. Our Privacy Policy sets out our retention practices more fully.

19. Communications

By using the Services you consent to receive service and transactional communications from us by email, SMS, WhatsApp and push notification, including one-time passwords, payment and renewal confirmations, security alerts and policy updates. These are necessary to the Services and cannot be opted out of while your account is active.

We may also send you promotional communications about new titles, offers and features. You can opt out of these at any time using the unsubscribe link in any promotional email, or by turning off promotional notifications in the App or your device settings.

Standard carrier charges, including roaming, may apply to messages you receive. These are your responsibility.

20. Feedback

You are not obliged to give us feedback. If you do, we may use it without restriction, obligation or compensation to you, and we will own all rights in anything we develop based on it.

21. General

Assignment. We may assign or transfer our rights and obligations under these Terms, in whole or in part, including to a person acquiring all or substantially all of our business or assets. You may not assign yours without our prior written consent.

Severability. If any provision of these Terms is found unlawful, void or unenforceable, it will be severed and the remaining provisions will continue in full force.

No waiver. Our failure to enforce any provision is not a waiver of that or any other provision.

Relationship. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the Parties.

Entire agreement. These Terms, together with the policies referenced in them, constitute the entire agreement between you and us in relation to the Services and supersede any prior agreement or understanding.

Third-party rights. These Terms give rights only to you and us, and do not confer rights on any other person.

Updates to the App. Some parts of the Services consist of software installed on your device. You agree that we may update that software automatically, and these Terms apply to all updates.

22. Governing law and disputes

The Parties will first attempt to resolve any dispute through good-faith discussion within 30 days of the dispute arising. If it is not resolved within that period, these Terms and any dispute or claim arising out of or in connection with them, whether contractual or non-contractual, are governed by the laws of India, and the courts at Bengaluru, Karnataka have exclusive jurisdiction. You irrevocably submit to that jurisdiction. Nothing in this clause prevents the Company from seeking relief before any other competent forum.

23. Contact

Eight Network Creations Private Limited
L-148, 5th Main Road, Sector 6, HSR Layout, Bengaluru, Bengaluru Urban — 560102, India

Customer support: stream@eight.network
Content and grievances: stream@eight.network